Privacy Policy

1. Data Protection. Privacy Policy.

1.1. Responsible for the treatment

Marbella Management Maintenance SL, (hereinafter, “Marbella M. M.”) at Malaga, Spain, is responsible for the processing of personal data that is collected or generated as a result of access , use and user navigation through this website.

Marbella M. M. has a Data Protection Officer who can be contacted whenever deemed necessary through the email address: info@marbellamm.com

1.2. Data collected

• Navigation. Visiting and browsing this Marbella M. M. website does not imply that data that allows users to be identified by name is automatically recorded. However, there is certain information that is collected and recorded in the Marbella M. M. systems (e.g. IP address from which the web pages are accessed) in order to improve the User’s browsing experience and web management. Likewise, the website may use cookies and similar technologies whose use is subject to the user’s consent in accordance with the provisions of the Cookies Policy.
• Data collection forms for different purposes. Users can tell us their interest in certain properties, contact us to request information, subscribe to our Newsletter or show their interest in working with us. To do this, Marbella M. M., through the different forms made available on the website (contact form, employment form, promotion, Newsletter ), obtains personal data from said Users (e.g. name, surname, e-mail). email and telephone) and thus be able to manage the request submitted by the User. Likewise, in order to know the level of user satisfaction and monitor their level of interest and for quality control purposes, Marbella M. M. may contact users who have completed these web forms.
• Complaints Channel; Marbella M. M. makes available to users who are employees, clients or suppliers or any third party with legitimate interest the possibility of reporting through the channel any irregular conduct, illegal acts or regulatory non-compliance.
• Client area. Private access is enabled for Marbella M. M. clients where they can find all the data and information about their future home. Thus, they will be able to follow the status of the work and, in addition, consult the communications and documentation that are of interest to them.

1.3. Purposes of the treatment.

• Manage information requests requested by users. If the user fills out the contact form, their personal data will be processed to respond to their request. Know the level of satisfaction and level of interest of users and for quality control purposes of Marbella M. M.
• Know the level of satisfaction and level of interest of users and for quality control purposes of Marbella M. M.
• Improve website management and security.
• Management of cookies, own or third-party, whose use is subject to user authorization.
• Inform users about the promotion in which they are interested, as well as commercial monitoring when the user has completed the interest form for a specific promotion.
• To the extent that users have consented, inform users through the means of contact they provide, including electronic, about real estate products and services (own or third parties), campaigns, raffles and real estate news.
• Evaluate your job application when the user sends us their CV and fills out their data in the work with us form based on the application, at the request of the candidate, of pre-contractual measures.
• Send the most relevant news when the user gives their consent, voluntarily subscribing to our Newsletter.
• Manage the communication of irregular conduct through the Whistleblowing Channel when the user wishes to report suspicions of irregular conduct, illegal acts or regulatory breaches. You can obtain more information about the data processing carried out through this channel at info@marbellamm.com
• Customer Users who wish to do so may access their private customer area to consult communications and documentation that may be of interest to them regarding the furniture(s) purchased.

1.4. International communications and transfers.

Personal data may be communicated to the competent Public Authorities if they legally require it or in the exercise of their functions.

If permitted by law, they may be communicated to the HABITAT group companies dedicated to real estate activity. As an exception, the website may use third-party cookies, in accordance with the provisions of the Cookies Policy and with the user’s consent.

Marbella M. M. has third-party service providers that may access personal data in connection with the provision of services, such as internet service providers, computer support and maintenance companies, external advisors, among others. In any case, Marbella M. M. preselects said suppliers based on compliance criteria in terms of data protection, and has signed agreements with them on the matter, doing everything possible so that these third parties maintain, at all times, security levels. that are necessary.

In the event that any of our service or computer system providers are located outside the EU, Marbella M. M.. will adopt all additional guarantees that are applicable in accordance with the regulations provided to guarantee adequate management and protection of the data.

The third-party cookies used on this website belong to Facebook and Google and Linkedin. All of them are located in the US, so their data processing involves an international transfer of data to a country that does not have a level of protection comparable to that of Europe. Now, these entities comply with the appropriate guarantees included in the General Data Protection Regulation. Specifically, Facebook has standard modal clauses that can be accessed at this link where the importer of the data is obliged to process the data in accordance with Facebook contractual requirements . In the case of Google, information on these clauses can be obtained from the following Google link and similarly from Linkedin here .

These standard contractual clauses adopted by both entities, represent an adequate guarantee for said international transfers.

1.5. Legal bases of the treatment.

The legal bases that allow Marbella M. M. to process users’ personal data are:

• If expressly granted, consent of Users to:

– Manage your contact request.

– Sending news through subscription to our Newsletter .

– Sending commercial communications, raffles and campaigns.

– The management of your cookies in accordance with the Cookies Policy .

– Use the private web area.

• Application, at the user’s request, of pre-contractual measures to evaluate their employment candidacy.
• Compliance with legal obligations.
• The legitimate interest of Marbella M. M. in improving the management and security of the website, and in knowing your level of satisfaction, level of interest and quality control. These treatments based on the legitimate interest of Marbella M. M. do not imply a violation of protection. of data from users who are informed of these treatments, as well as the possibility that users can oppose any of said treatments.

1.6. Conservation of personal data.

The personal data obtained through the different forms will be kept for the period of time necessary to respond to your request (never exceeding two years), without prejudice to those cases in which the User finally becomes a Client of a promotion whose term The conservation of your data will be necessary to comply with legal obligations during which some type of legal responsibility may arise (e.g. until the prescription of the liability that may arise from regulations on data protection or cybersecurity).

When personal data is processed for the purpose of sending commercial communications or information sent through the Newsletter , such data will be kept as long as the recipient does not revoke the consent given or unsubscribe in accordance with the mechanisms offered in the following section or others. mechanisms available at all times.

1.7. User rights regarding data protection.

Users may revoke their consent at any time, as well as exercise their rights of access, rectification, deletion, opposition, limitation of processing and portability, as well as revoke the consent given, with respect to the processing for which Marbella M. M. is responsible, by writing to the to the person responsible, proving their identity, to the following address: Marbella M. M. C/Estébanez Calderón 3-5, Planta 7, 28020, Madrid. or email info@marbellamm.com. Likewise, the User may present any claim to the Data Protection Delegate of Marbella M. M. or to the Spanish Data Protection Agency, AEPD .

To exercise the same data protection rights indicated above against Google or Facebook, you can refer to the provisions of their privacy policies of Google , Facebook, Instagram, and LinkedIn.